You’ll never find a way to speak with an operator by going through the NYS DOL website or the UI website. I had to talk to a local office over and over again before II found someone who knew a way in. Therefore, for the benefit of those who need this information in order to get anyting done (which is pretty much anyone claiming UI benefits), I’ve released this information publicly:
Phone: 1-888-209-8124
Options
- 1
- 4
- Social Security Number
- Pin
- 4
- 3
Remember: wait for the prompts, you cannot just punch through like on other systems.
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